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LivingSocial Reviews

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Overall Rating

4.5
7 Reviews
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About LivingSocial

LivingSocial is an online marketplace that allows its registered users to buy and share things to do in their city. It offers discounts on events and admission to events and facilities at a discounted rate. From holiday beer tastings, to pampering at the spa, to restaurant credit, LivingSocial deals make great gifts for friends, family and co-workers. Discounted items are also available for purchase. LivingSocial works with businesses to design a promotional page by providing teams of marketing photography and editorial experts. The company’s huge database puts your business in front of an upscale audience, including people within a short geographic radius who’re looking for restaurant discounts. If you are a business owner, you can also utilize the service to advertise your own deals. LivingSocial was purchased by Groupon in 2016..

LivingSocial Coupon & Discount Codes

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2/5-2/6: 20% Off Local: Good (Valen)Times

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LivingSocial Customer Reviews (7)

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Stuart Kelly
Stuart Kelly
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Feb 8, 2023
Sean Chandler
Sean Chandler
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Feb 8, 2023
Romaine Gour
Romaine Gour
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Feb 7, 2023
Ronald Stalcup
Ronald Stalcup
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Feb 5, 2023
George Thor
George Thor
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Feb 4, 2023
Stephan Friedman
Stephan Friedman
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Feb 4, 2023
Elizabeth Peacock
Elizabeth Peacock
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Feb 3, 2023

LivingSocial Customer’s Q&A

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LivingSocial FAQs

FAQ

How does LivingSocial make money?

LivingSocial is an online marketplace that allows its registered users to buy and share things to do in their city. The company makes money by offering discounts on events and admission to events and facilities at a discounted rate. These deals make great gifts for friends, family, and co-workers. Discounted items are also available for purchase. The concept is that this is a win-win-win situation, whereby local vendors attract new business by offering hot deals, consumers benefit from these reduced prices, and LivingSocial benefits by collecting a fee from the business. With relatively low cost of goods, they can offer heavily discounted fare to people who subscribe to email newsletters from LivingSocial. They might lose money on the discounted fare, but they’re betting they’ll make money from the new customers they attract.

FAQ

Can I use LivingSocial outside the US?

Yes, you can use LivingSocial outside the US. You can buy deals for any of the countries LivingSocial is in as long as you have a method of payment accepted there. To purchase deals for other countries, you'll have to create an account on that country's LivingSocial website first. However, please note that Groupon.com only serves the US and Canada regions (excluding Québec). If you need help with a deal you purchased in another country, please contact the customer support team for that location.

FAQ

About livingsocial.com Prices and Cost?

LivingSocial is a marketplace that offers discounts on a variety of products, services, and experiences. The prices on LivingSocial can vary greatly depending on the specific deal, event, or product. For example, you might find discounts on events and admission to facilities at a discounted rate, from holiday beer tastings, to pampering at the spa, to restaurant credit. Discounted items are also available for purchase. In terms of cost, it's important to note that if you purchase different options from the same deal, a separate shipping fee will be charged for each option. If your cart contains items from different merchants, there will be a separate shipping fee for each merchant..

FAQ

About livingsocial.com Popular Products and Services?

LivingSocial is a platform that offers a variety of deals and discounts on a wide range of products and services. Some of the popular categories include events, dining, travel, and products. They offer deals on activities, beauty and spas, food and drink, hotels, and travel. Some of the popular products and services include Microsoft Office 2021 Professional Plus, Adventure Landing, Shutterfly Custom Photo Books, and BJ's Wholesale Club Membership. They also offer deals on physical products and tickets to events. Please note that the availability of these deals may vary based on location and time..

FAQ

What is the difference between LivingSocial and Groupon?

Groupon and LivingSocial are both platforms that offer discounts on goods and services to customers, but they operate differently. Groupon sells vouchers directly to consumers, which they then redeem with the business. On the other hand, LivingSocial is a platform where businesses sell gift certificates or deals directly to customers.

In terms of the type of deals they offer regularly, Groupon focuses more on local deals like spa treatment offers, fitness classes deals, etc. LivingSocial, however, offers a wider range of deals like merchandise, online courses, travel packages, etc.

When it comes to user demographics, Groupon users are generally older, with the majority of the website’s customers aged 35-64. LivingSocial users skew younger, with the 21-34 set making up a third of LivingSocial’s audience.

In terms of user reviews, Groupon rates 4.2/5 stars with 87 reviews, while LivingSocial rates 3.8/5 stars with 19 reviews. Reviewers found Groupon easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with LivingSocial. Reviewers felt that Groupon meets the needs of their business better than LivingSocial. When comparing quality of ongoing product support, reviewers felt that Groupon is the preferred option. For feature updates and roadmaps, reviewers preferred the direction of Groupon over LivingSocial.

FAQ

How do I redeem a voucher on LivingSocial?

To redeem a voucher on LivingSocial, follow these steps:

  1. Head to My Vouchers on the LivingSocial website or mobile app.
  2. Select See Details next to the Voucher you want to use.
  3. Under "How to Use," you'll find directions specific to your deal.

Depending on the type of voucher, you may need to take additional steps:

  • Present your voucher upon arrival: To redeem this type of Voucher, select View Voucher for the order and show it to the merchant.
  • Finish your purchase on the merchant’s website: To redeem this type of Voucher, select View Voucher in My Vouchers and copy the redemption code you see on your Voucher. You’ll apply this code on the merchant’s website.
  • Appointment required: Your Voucher’s instructions will specify how to book your appointment or reservation.

Please note that for some Vouchers, viewing your voucher means you’ll no longer be able to edit or cancel your purchase after that point. So if you’d like to check the instructions for use or other information about your deal, select See Details instead. If you need more help finding or viewing your voucher, you can refer to the LivingSocial Customer Support page.

FAQ

Can I get a refund for my purchase on LivingSocial?

According to LivingSocial's refund policy, you can start a refund request by heading to My Vouchers and selecting See Details next to your order. Please note that Final Sale orders can't be canceled or returned at any time. For Local deals, you can get a refund to your original form of payment up until 3 days after purchase. For LivingSocial Shop Marketplace, you can cancel your order from My Vouchers before it's processed for shipment or reach out to the merchant to return your item. LivingSocial Travel deals have varying cancellation options, depending on the type you purchased. Most tickets purchased through LivingSocial Events are Final Sale unless otherwise stated in the Fine Print. If your event is canceled or rescheduled, a refund will be issued at that time. If you still need help, you can get in contact with their customer support team.

FAQ

About livingsocial.com Payment Method?

LivingSocial.com accepts major credit cards or debit cards that can be processed as credit with billing addresses in the US or Canada. They also accept Apple Pay, Google Pay, and PayPal. You can manage the billing details for a saved card in Payment Methods when you're logged in to the app. To purchase using PayPal, just select the PayPal option on the checkout page. When you're checking out with the LivingSocial app, you can use a mobile payment method: Apple Pay can be used with compatible iPhones and iPads, and Google Pay can be used with compatible Android and iOS devices. To use either of these mobile payment methods, set up your payment method in your Apple Pay or Google Pay app..

FAQ

What is LivingSocial.com?

LivingSocial.com is an online marketplace that allows its registered users to buy and share things to do in their city. It offers discounts on various categories of services and products, such as entertainment, dining, spa, fitness, and more. Users can browse trending deals, popular categories, or search by location and date to find the best deals for them. The most popular services customers chose include massages, restaurants, and hotels. The company had roughly 70 million members around the world in 2013. The company shrank from a peak of 4,500 employees in 2011 to about 200 in 2016..

FAQ

How do I create an account on LivingSocial.com?

To create an account on LivingSocial.com, follow these steps:

  1. Download the LivingSocial app or head over to the Sign Up page on the website.
  2. Select New User or I'm a New Customer.
  3. Enter your name, email address, and a password.
  4. Select Sign Up to create your account.
  5. You'll receive a verification email to complete your account setup. If you don't see the verification email, first check your spam filter and confirm that you can receive emails from LivingSocial. Head to the Account Verification page and select the Send Email. Find the new email in your inbox and follow the instructions to verify your account.

If you're having trouble creating an account, you may already have an account. You can also check out as a guest.

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